Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 working days.

During busy periods or promotional launches, processing times may occasionally be slightly longer.

Once your order has been dispatched, you will receive a confirmation email with tracking details where available.

UK Delivery

We offer tracked delivery within the United Kingdom.

Delivery times will depend on the service selected at checkout but are typically 1–3 working days after dispatch.

Please note that delivery times are estimates and may occasionally be affected by postal delays outside of our control.

Delivery Issues

If your parcel is delayed or missing, please contact us and we will do our best to assist.

Once a parcel has been handed to the delivery carrier, delivery times are outside of our control. However, we will always help investigate where possible.

Incorrect Addresses

Please ensure your delivery address is correct at checkout.

We cannot be responsible for orders lost due to incorrect or incomplete delivery information provided at the time of purchase.